BOH Facility Partnership Specification
Porcelain, Glassware & Tabletop Stewardship
Partnership Overview
Service Steward seeks select hospitality partners with professional back-of-house infrastructure to support controlled warewashing and handling for luxury tabletop assets.
This partnership is not staffing, not catering, and not shared operations.
It is a facility access agreement for disciplined, off-hour use of certified warewashing environments under Service Steward supervision.
Partnership Objective
- Enable hotel-grade sanitation and handling for luxury porcelain, glassware, silverware, and server ware
- Preserve material integrity and presentation quality
- Operate quietly, cleanly, and without disruption to partner operations
Service Steward remains fully responsible for all inventory, labor, insurance, and compliance.
Scope of Use
Included
- Use of commercial dishwashing equipment
- Access to designated wash sinks
- Use of drying and staging surfaces
- Limited storage during wash cycle (same-day or overnight by agreement)
Excluded
- Food preparation
- Cooking equipment
- Refrigeration
- Chemical supply usage (Service Steward provides all consumables)
- Staff usage (no partner labor involved)
Operating Window
Preferred access windows (flexible by agreement):
- Overnight (10:00 PM – 6:00 AM)
- Mid-day off-peak (1:00 PM – 4:00 PM)
No access during active service periods unless explicitly approved.
Handling & Operational Control
Service Steward provides:
- Trained BOH stewards only
- All racks, crates, and protective materials
- China-safe detergents and sanitizers
- Written SOPs governing every wash lane
Partner provides:
- Facility access only
- Functional equipment in standard operating condition
All handling, loading, washing, drying, and packing is performed exclusively by Service Steward personnel.
Material Separation Standards
Service Steward operates under strict isolation protocols:
- Porcelain, glassware, and silverware washed in separate cycles
- No mixed loads with food service items
- No floral materials present in dish areas
- No towel drying or stacking while wet
These standards are non-negotiable and designed to protect both parties.
Compliance & Documentation
Service Steward maintains and can provide:
- NSF/ANSI equipment compatibility confirmation
- Sanitizer SDS sheets
- Temperature and sanitation logs
- Inventory intake and release logs
Partner is not required to modify existing compliance procedures.
Insurance & Risk Allocation
Service Steward carries:
- General Liability (minimum $1M–$2M)
- Bailee’s coverage (property in our care)
- Inland marine / transport coverage
Partner:
- Bears no responsibility for inventory damage, loss, or breakage
- Is named as additionally insured where required
All risk related to Service Steward inventory remains with Service Steward.
Compensation Structure (Illustrative)
Partnership terms may include one or more of the following:
- Hourly facility access fee
- Per-rack or per-event usage fee
- Monthly retainer for reserved access windows
- Optional storage fee (if applicable)
All terms are negotiated in advance and documented.
Confidentiality & Discretion
- No branding or public reference required
- No marketing obligation for partner
- All activity conducted discreetly and professionally
This partnership is designed to be operationally invisible.
Ideal Partner Profile
- Hotels with banquet or central dish rooms
- Large catering commissaries
- Facilities with underutilized off-hour BOH capacity
- Teams that value disciplined operations and low-impact partnerships