Privacy Policy
Who we are
Miami Circle Co., available at https://miamicircle.co, is operated by Hathor Audio LLC.
This policy explains how we handle personal information when you browse our website, purchase products, request project assistance, or communicate with us.
For privacy questions or requests, contact jay@miamicircle.co.
Information we collect
When you purchase products or contact us, we collect information you provide, such as your name, email address, telephone number, billing and delivery addresses, order details, and correspondence.
If you send project specifications, photographs, artwork, or other files, we collect those materials to respond to your request or provide the requested service.
Our website and its service providers may also collect technical information, including IP addresses, browser and device information, and website activity.
How we use information
We use personal information to:
- Process purchases, payments, refunds, and delivery arrangements.
- Respond to questions and provide product or project assistance.
- Communicate about orders, production, shipping, and customer service.
- Maintain customer records and any account you hold.
- Detect fraud, address technical problems, and protect the website.
- Meet applicable accounting, tax, and legal obligations.
If you subscribe to marketing communications, we use your contact information to send those communications. You can unsubscribe using the instructions in a marketing email. Order and service communications may continue when needed.
Payments
Our checkout uses WooPayments and the payment methods offered through it. Payment providers receive information needed to process transactions and help prevent fraud.
For payments processed through WooPayments, full card numbers and card security codes are handled through the payment provider’s hosted payment fields rather than stored in our WooCommerce order records.
Payment providers handle information under their own privacy policies, including those of Automattic and Stripe.
Production, fulfillment, and shipping
We share relevant order information with the providers involved in producing and delivering your purchase.
For products fulfilled by Lumaprints, this may include recipient details, delivery address, product specifications, and artwork required for production. See the Lumaprints Privacy Policy.
Other suppliers and shipping carriers may receive the information needed to fulfill their portion of an order.
Other service providers
Providers supporting website hosting, store administration, tax calculation, email delivery, customer support, and security may process information associated with those services.
We may also disclose information when required by law or when necessary to address fraud, disputes, or the protection of legal rights.
Cookies, analytics, and advertising
Our website uses cookies and similar technologies to support shopping sessions, remember cart contents, and operate account and checkout features.
The store includes integrations with Google, Meta, Pinterest, Reddit, and Snapchat. When their tracking or advertising features are enabled, those services may process browsing activity, device information, or purchase events for measurement and advertising.
You can manage cookies through your browser settings.